Personal and family support
1. Grants to families and individuals from Queensland Government's
Department of Community Services.
·
Personal Hardship Assistance
- available to help meet the added cost of buying food, clothing
medicines or temporary accommodation
·
Essential household Contents Grant
– available to eligible families and individuals to help
with the replacement or repair of uninsured, essential household
items
·
Structural Assistance Grant
- available to help repair owner-operated, uninsured residences
damaged by flooding
For full details of financial assistance grants for families and
individuals, call
1800 173 349
or visit
http://www.communityservices.qld.gov.au/community/community-recovery/support-assistance/index.html
Community Recovery and Coordination Centres
have also been established to provide a broad range of support and
assistance for people affected by the disaster at:
·
Emerald PCYC, 114 Borilla Street
closing 3pm Wednesday 5 January
·
Emerald McIndoe Park, Opal Street
opening 9am Thursday 6 January
(open 9am to 5pm)
·
Rockhampton Show Ground
James Lawrence Pavilion
(open 9am to 5pm)
2.
Emergency payments
from Centrelink are available to eligible people affected by the
flood; this website has information and claim forms:
http://www.centrelink.gov.au/internet/internet.nsf/emergency/qld_flooding_dec10_claiming.htm#form
Call Centrelink on
1802266
for further information.
3. Lifeline’s
counselling service
is available on 131114; Lifeline also has a website with tips to
help people cope with disasters:
http://www.lccq.org.au/index.php?option=com_content&task=view&id=35&Itemid=55
Business support
1.
Flood assistance grants
up to $25,000 are available from QRAA for repairing/replacing
infrastructure such as fencing and machinery etc, cleaning, and
other recovery expenditure:
http://www.qraa.qld.gov.au/index.php?option=com_qraa&view=detail&id=200&Itemid=89
Client Liaison Officers are available on Freecall 1800 623 946
(To be eligible, the claimant must be in a local government area
declared as a disaster area for this flood.)
2.
Assistance (loans and freight subsidies)
is available to those outside designated disaster regions, who
have suffered flood or storm damage by requesting an Individual
Disaster Stricken Property (IDSP) certificate from your local state
government office by phoning 132 523 or via this website
http://www.dpi.qld.gov.au/4789_4223.htm
